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Dedicated 24x7 national call centre
Our toll free Numbers
1800-209-5438
MTNL / BSNL
1800-22-5438
1800-22-5538
One toll free call is all you require to make in case you require assistance with your equipment.
Our dedicated call-center personnel follow standardized processes to respond quickly to your requests, and our engineers are trained to eliminate problems with your equipment the first time they occur.
Reliability and Response Ensure Unparalleled Equipment Uptime
Proactive Diagnostics
Through our diagnostic tool software, we can often identify and remove potential problems before they cause an interruption of service. We optimize the performance of your installation, and provide you with unparalleled equipment uptime for the comfort of your passengers.
Customer Satisfaction survey
An unbiased customer satisfaction survey seeks formal feedback from each of our customers on how satisfied they are with Schindler as a service provider. The candid feedback and suggestions we receive are reviewed at the senior most level in the organization. It helps us in our endeavour to be the “most preferred service provider”.
Close-looped Customer complaint handling process
Another initiative to ensure that we respond to all the complaints or queries quickly and efficiently. More importantly we follow up with the customer till she/ he is satisfied.
Spares availability
The availability and fast delivery of spare parts for a wide range of equipment brands also allow you to concentrate on your business while we take care of your elevators and escalators.
Additional Topics
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